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Refund and Returns Policy

Shipping returns

We ship our coffee to your door or mailbox anywhere in Canada and the USA. Our whole bean coffee is roasted in small batches so it’s fresh!

Orders are shipped on TUESDAYS ONLY. You’ll receive an email notification as soon as your order has shipped.

CANADA

Shipping is FREE on orders of $35 or more (automatically calculated at checkout).

For orders under $35, we offer $12 flat rate shipping.

All orders are shipped via Canada Post Expedited Parcel (1-7 business days) and include tracking.

UNITED STATES

We offer $12 CAD flat rate shipping to the United States. This rate does not include tracking. These orders are shipped via Canada Post Small Packet USA Air (5-8 business days).

For tracked shipping, we offer a flat rate of $15 CAD. These orders are shipped via Canada Post Tracked Packet USA (8-13 business days).

Refunds

All items are final sale. If you have concerns about our products, please contact us at info@rookeandrover.co. We will reply within 48 hours.

Need help?

Contact us at {email} for questions related to refunds and returns.